General terms and conditions

Article 1 - DefinitionsIn these terms and conditions, the following definitions apply:

1. Mystic Spores: the natural or legal person who offers products and/or services to consumers at a distance;
2. Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance agreement with Mystic Spores;
3. Distance agreement: an agreement where, in the context of a system organized by Mystic Spores for the distance sale of products, up to and including the conclusion of the agreement, only one or more techniques for distance communication are used;
4. Remote communication technology: means that can be used to conclude an agreement without the consumer and Mystic Spores having come together in the same room at the same time.

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Article 2 - Identity of Mystic Spores

Mystic SporesJacob van Lennepstraat 78H, 1053HM, Amsterdam Email address: hi@mysticspores.nlTelephone number: +31641863969

Article 3 - Applicability

1. These general terms and conditions apply to every offer made by Mystic Spores and to any distance agreement concluded between Mystic Spores and the consumer.

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Article 4 - The Offer

1. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
2. Mystic Spores only sells tinctures that are intended as supplements.

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Article 5 - The Agreement

1. Subject to the provisions of paragraph 4, the agreement is concluded at the time of acceptance by the consumer of the offer and compliance with the associated conditions.
2. All orders must be paid in advance.

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Article 6 - Right of withdrawal

1. When purchasing products, the consumer does not have the option to terminate the agreement without giving reasons. This concerns the sale of supplements that cannot be returned.

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Article 7 - Costs in case of withdrawal

1. If the consumer makes use of his right of withdrawal, at most the costs of returning the goods will be borne by him.

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Article 8 - Exclusion of the right of withdrawal

1. Mystic Spores can exclude the consumer's right of withdrawal insofar as provided in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if Mystic Spores has clearly stated this in the offer, at least in time for the conclusion of the agreement.

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Article 9 - The price

1. During the period of validity specified in the offer, the prices of the products offered will not be increased, except for price changes due to changes in VAT rates.

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Article 10 - Conformity and Warranty

1. Mystic Spores guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement.

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Article 11 - Delivery and execution

1. Mystic Spores will take the utmost care when receiving and executing product orders.
2. The place of delivery is the address that the consumer has made known to Mystic Spores.
3. Delivery takes place within 1 to 5 business days after receipt of payment.

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Article 12 - Payment

1. Payment can only be made via IDEAL, PayPal and Credit Card.

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Article 13 - Complaints procedure

1. Complaints about the execution of the agreement must be submitted fully and clearly described to Mystic Spores within 14 days, after the consumer has discovered the defects.

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Article 14 - Disputes

1. Agreements between Mystic Spores and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law.

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